ANALISIS FAKTOR – FAKTOR YANG MENENTUKAN KEPUASAN KERJA KARYAWAN RUMAH SAKIT UMUM BINA KASIH TAHUN 2025

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Advisor(s) Sinaga, Jon Piter; Sembiring, Bunga Mari
Author(s) RAMADHANI, SRI SAHZIA
Issued Date 2026
Abstract Job satisfaction is one of the important factors to be considered by the organization. This is because the satisfaction feeling of the employees on the job will minimize the high rate of employee turnover and absenteeism and increase productivity and employee loyalty to the organization.This research used quantitative and analytical approach with a cross sectional study design. The data was collected using questionnaire tool. The population in this study is all full-time employees who work at Bina Kasih General Hospital. There are 104 respondents as samples. The data was analyzed using univariate and bivariate analysis.Based on this research, it is known that permanent employees who are dissatisfied working at Bina Kasih General Hospital is 47,1 %. The results also show that there are eight variables that have significant relationships with employee job satisfaction at Bina Kasih General Hospital, they are salary variable, recognition variable, organization policy variable, interpersonal relationship variable, job type variable, job security variable, control and working condition variable.The hospital management should do an evaluation of the existing payroll system to give salary according to age, gender, education, tenure, responsibilities and job performance of employees. In addition Bina Kasih General Hospital should do further develop a reward system in the form of material and non material, provide greater opportunities in education and training activities, improve a system that is more focused career development, improve the communication that exists within the working environment, provide the kind of work in accordance with the interests and talents of employees, developing welfare factor which is given to an employee, regularly monitoring the work done on employees and creating working conditions that can increase employee morale. id
Item Type Tesis
Keywords employee satisfaction id
Collection Fakultas Kesehatan Masyarakat, S2-Ilmu Kesehatan Masyarakat
Publisher INSTITUT KESEHATAN DELI HUSADA
Submitted Date 08-10-2026
Updated Date 08-10-2026
URI No URI
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