Informasi ringkas dokumen repository.
| Advisor(s) | GINTING, EVFY SEPTRIANI | |
| Author(s) | RISKI, FERA | |
| Issued Date | 2026 | |
| Abstract | FERA RISKI, 2026. The Relationship between Online Registration through Mobile JKN and Outpatient Satisfaction at Meuraxa Public Health Center, Banda Aceh City, 2026. Undergraduate Thesis, Health Information Management Study Program, Faculty of Public Health, Deli Husada Deli Tua Institute of Health Sciences. (Supervised by: Evfy Septriani Ginting, S.Tr.Kes., M.K.M.) Online registration through the Mobile JKN application is one of the efforts to digitalize healthcare services, aimed at facilitating the patient registration process and improving the quality of healthcare services. This study aims to determine the relationship between online registration through Mobile JKN and outpatient satisfaction at Meuraxa Public Health Center, Banda Aceh City, in 2026. This study employed a quantitative method with a cross-sectional design. The study population consisted of 310 outpatient patients who used Mobile JKN, with a sample of 76 respondents selected using accidental sampling. Data were collected through questionnaires and analyzed using the Chi-Square test. The results showed that the majority of respondents rated the use of online registration through Mobile JKN as good (67.1%), while the level of patient satisfaction was categorized as satisfied (60.5%). The results of the Chi-Square test showed a p-value < 0.001 (α = 0.05), indicating a significant relationship between online registration through Mobile JKN and outpatient satisfaction. It can be concluded that there is a relationship between online registration through the Mobile JKN application and outpatient satisfaction at Meuraxa Public Health Center, Banda Aceh City, in 2026. Therefore, the better the implementation of online registration through Mobile JKN, the higher the level of satisfaction among outpatients at Meuraxa Public Health Center, Banda Aceh City. | 1 |
| Item Type | Skripsi | |
| Keywords | Pendaftaran online, Mobile JKN, Kepuasan pasien rawat jalan. | 1 |
| Collection | Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan | |
| Publisher | INSTITUT KESEHATAN DELI HUSADA | |
| Submitted Date | 20-10-2026 | |
| Updated Date | 20-10-2026 | |
| URI | No URI | |
| File |
25199028_FERARISKI_SKRIPSI_DIV.pdf
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