Informasi ringkas dokumen repository.
| Advisor(s) | No advisor | |
| Author(s) | Nisa kartika sari batu bara | |
| Issued Date | 2026 | |
| Abstract | Medical record management plays a crucial role in improving the quality of hospital services by ensuring the availability of accurate, complete, and timely patient information. The performance of medical record management is influenced by several factors, including the characteristics of human resources, such as age, educational level, and length of service. This study aimed to determine the relationship between human resource characteristics and the performance of medical record management at Madani General Hospital, Medan, in 2026. This study employed a quantitative analytic observational design with a cross-sectional approach. The population consisted of all 30 medical records officers at Madani General Hospital, Medan, and total sampling was applied. Data were collected using questionnaires and observation sheets. The data were analyzed using univariate and bivariate analyses. The Chi-square test and Fisher–Freeman–Halton Exact Test were used with a significance level of 0.05. The results showed that 18 respondents (60.0%) had inadequate human resource characteristics, while 16 respondents (53.3%) demonstrated poor medical record management performance. The bivariate analysis revealed a statistically significant relationship between human resource characteristics and the performance of medical record management (Fisher–Freeman–Halton Exact Test, p = 0.012; p < 0.05). In conclusion, human resource characteristics are significantly associated with the performance of medical record management at Madani General Hospital, Medan. Therefore, hospitals are encouraged to improve the quality of their human resources through continuous education, training, and performance evaluation to enhance the quality of medical record management and healthcare services. Keywords: Human Resource Characteristics, Performance, Medical Record Management, Hospital. | 1 |
| Item Type | Skripsi | |
| Keywords | Karakteristik Sumber Daya Manusia(Human Resource Characteristics) , Kinerja(Performance) , Pengelolaan Rekam Medis(Medical Record Management), Rumah Sakit(Hospital). | 1 |
| Collection | D4-Manajemen Informasi Kesehatan | |
| Publisher | INSTITUT KESEHATAN DELI HUSADA | |
| Submitted Date | 10-11-2026 | |
| Updated Date | 10-11-2026 | |
| URI | No URI | |
| File |
2219021_NISAKARTIKASARIBB_SARJANATERAPAN_D4.pdf
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