Communicating in Hospital Emergency Departments

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Advisor(s) No advisor
Author(s) Louise C. Nørgaard
Issued Date 2015
Abstract Communicating in Hospital Emergency Departments membahas peran penting komunikasi dalam pelayanan di Instalasi Gawat Darurat (IGD). Lingkungan IGD ditandai oleh tingginya jumlah pasien, tekanan waktu, ketidakpastian klinis, dan kerja sama multidisiplin sehingga komunikasi yang efektif menjadi faktor utama dalam menjaga keselamatan pasien dan mutu pelayanan. Buku ini mengkaji interaksi antara dokter, perawat, pasien, keluarga pasien, dan tenaga kesehatan lainnya serta bagaimana komunikasi memengaruhi proses diagnosis, pengambilan keputusan klinis, kerja tim, dan pengalaman pasien. Berdasarkan hasil penelitian empiris dan contoh nyata di lapangan, buku ini mengidentifikasi berbagai tantangan komunikasi, kesalahan penyampaian informasi, proses serah terima pasien, serta strategi untuk meningkatkan komunikasi dalam praktik kegawatdaruratan. Buku ini sangat bermanfaat bagi tenaga kesehatan, peneliti, dosen, mahasiswa, dan pengelola rumah sakit. Communicating in Hospital Emergency Departments explores the critical role of communication in emergency healthcare settings. Emergency departments are characterized by high patient turnover, time pressure, uncertainty, and multidisciplinary teamwork, making effective communication essential for patient safety and quality care. The book examines interactions among physicians, nurses, patients, relatives, and other healthcare professionals, highlighting how communication influences diagnosis, treatment decisions, teamwork, and patient experiences. Drawing on empirical research and real-world examples, the contributors analyze communication challenges, misunderstandings, information transfer, and strategies for improving communication practices in emergency medicine. The book offers valuable insights for healthcare professionals, educators, researchers, and hospital administrators seeking to enhance patient-centered care and organizational performance. en
Item Type E-BOOK
Keywords Health Communication, Emergency Medicine, Hospital Management, Patient Safety en
Collection -, -
Publisher Springer Berlin Heidelberg
Submitted Date 19-06-2026
Updated Date 19-06-2026
URI https://drive.google.com/file/d/1snB1cEcjXlgrF2uMr9eHnLocoWHKMdnv/view?usp=sharing
File Not Available