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This study aimed to determine the effect of the use of the Mobile National Health Insurance application (in Indonesia Mobile JKN) on the satisfaction of participants of the Health Social Security Administering Agency (in Indonesia Badan Penyelenggara...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTITUT KESEHATAN DELI HUSADA
ABSTRACT This study aims to determine the relationship between employee archive management and the employee archive retrieval system at Medan Haji General Hospital in 2026. The type of research used is quantitative with a cross-sectional design. T...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTITUT KESEHATAN DELI HUSADA
Patient intention to revisit is a key indicator for assessing the success of hospital healthcare services. The large number of Social Security Agency (BPJS) participants compels hospitals to continuously improve service quality and build patient trus...
Fakultas Kesmas, S2-Ilmu Kesehatan Masyarakat, INSTITUT KESEHATAN DELI HUSADA
Urinary Tract Infections (UTIs) require the rational use of antibiotics to prevent the risk of antimicrobial resistance. This retrospective descriptive study aimed to analyze antibiotic usage patterns and evaluate their rationality among 67 hospitali...
Fakultas Farmasi, S1-Farmasi, INSTITUT KESEHATAN DELI HUSADA
Elderly patients with chronic comorbidities are at high risk of experiencing Drug Related Problems (DRPs) due to the use of multiple medications. This study is aimed to identify Drug Related Problems and analyze medication patterns among geriatric pa...
Fakultas Farmasi, S1-Farmasi, INSTITUT KESEHATAN DELI HUSADA DELI TUA
Patient satisfaction with Mobile JKN (National Health Insurance Mobile Application) refers to the feeling of pleasure experienced after receiving the services provided by the application. At the Army Hospital of Pematang Siantar City, some patients a...
Fakultas Kesmas, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELIHUSADA DELITUA
Boarding time adalah lamanya pasien berada di IGD setelah keputusan rawat inap dibuat hingga dipindahkan ke ruang rawat inap. Boarding time yang panjang berdampak pada keselamatan pasien dan mutu pelayanan. Penelitian ini bertujuan menganalisis fakto...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTITUT KESEHATAN DELI HUSADA DELI TUA
The implementation of Electronic Medical Records (EMR) is part of the digital transformation of healthcare services aimed at improving the quality, efficiency, and security of patient data. The success of EMR utilization is influenced by various fact...
Fakultas Kesmas, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELI HUSADA DELI TUA
Background: Services in the Intensive Care Unit (ICU) demand fast, precise, and integrative actions. The success of this service is highly influenced by the head nurse's managerial function in directing staff nurses, who mostly have relatively short ...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTITUT KESEHATAN DELI HUSADA
Employee performance is a key factor in determining the success of hospitals in providing quality health services. Employee performance is influenced by several factors, including work discipline, workload and competency. Preliminary observations con...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTITUT KESEHATAN DELI HUSADA DELI TUA
ABSTRACT PATIENT SATISFACTION IS ONE OF THE MOST IMPORTANT INDICATORS IN ASSESSING HOSPITAL SERVICE QUALITY. IN FACING INCREASINGLY COMPETITIVE HEALTHCARE SERVICES, HOSPITALS ARE REQUIRED TO IMPLEMENT EFFECTIVE MARKETING STRATEGIES TO IMPROVE PATIEN...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTITUT KESEHATAN DELI HUSADA DELI TUA
Chronic Kidney Disease (CKD) is a progressive disease that requires long-term pharmacological therapy and regular hemodialysis to maintain patients’ quality of life. Poor adherence to pharmacological therapy may reduce treatment effectiveness, incr...
Fakultas Farmasi, S1-Farmasi, INSTITUT KESEHATAN DELI HUSADA
The background of this study was hospital health promotion plays a role in raising patient awareness through health education. Technological advancements have introduced digital education as an alternative to in-person education, so research is neede...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTITUT KESEHATAN DELI HUSADA DELI TUA
The conformity of hospital service costs with Indonesia Case Base Group (INA-CBG’s) rates is one of the important aspects in managing health service financing. Cost mismatches can affect the efficiency of services and the financial condition of the...
Fakultas Kesmas, D4-Manajemen Informasi Kesehatan, INSTITUT DELI HUSADA
The Social Health Insurance Administration Body (SHIAB) claim pending is a major problem faced by hospitals in the Indonesian Case Based Groups (INA-CBGs) payment system. Haji Medan General Hospital recorded an average claim pending rate of 8.76% in ...
Fakultas Kesmas, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELI HUSADA