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The advancement of information technology has encouraged the digital transformation of healthcare services through the implementation of the Mobile JKN online registration system. However, several obstacles, including difficulties in using the applic...
Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELIHUSADA DELITUA
Erlia. The Relationship Between Public Knowledge Level and the Implementation of the Referral System through the JKN Mobile Application at Community Health Centers (Puskesmas), Nagan Raya, in 2026. Undergraduate Thesis, Department of Health Informati...
Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan, Institut Kesehatan Deli Husada
The online registration feature of the Mobile JKN application is expected to improve patients’ access to outpatient services. Nevertheless, patient satisfaction is influenced not only by the availability of the feature but also by ease of use, i...
Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan, Institut Kesehatan Deli Husada
FERA RISKI, 2026. The Relationship between Online Registration through Mobile JKN and Outpatient Satisfaction at Meuraxa Public Health Center, Banda Aceh City, 2026. Undergraduate Thesis, Health Information Management Study Program, Faculty of Public...
Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELI HUSADA
The Public Health Center (Puskesmas) is a primary healthcare facility that provides comprehensive, integrated, and continuous public health and individual health services. To improve the quality of healthcare services, Palembayan Public Health Center...
Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELI HUSADA
The Mobile JKN application represents a digital transformation by BPJS Kesehatan, offering a platform that participants can use anytime and anywhere without time constraints. While Mobile JKN facilitates access to healthcare services, challenges in i...
Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELI HUSADA
The Relationship Between Patient Knowledge and Mobile JKN Usage at the Kota Matsum Community Health Center (Puskesmas), Medan, in 2026. Undergraduate Thesis. Health Information Management Study Program, Faculty of Public Health, Deli Husada Deli Tua ...
Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELI HUSADA DELI TUA
Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi penggunaan aplikasi Mobile JKN pada peserta Jaminan Kesehatan Nasional, meliputi faktor sosial, teknologi, dan informasi. Penelitian ini menggunakan desain kuantitatif den...
Fakultas Kesmas, S2 Kesehatan Masyarakat, INSTITUT KESEHATAN DELI HUSADA
This study aimed to determine the effect of the use of the Mobile National Health Insurance application (in Indonesia Mobile JKN) on the satisfaction of participants of the Health Social Security Administering Agency (in Indonesia Badan Penyelenggara...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTITUT KESEHATAN DELI HUSADA
Patient satisfaction with Mobile JKN (National Health Insurance Mobile Application) refers to the feeling of pleasure experienced after receiving the services provided by the application. At the Army Hospital of Pematang Siantar City, some patients a...
Fakultas Kesmas, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELIHUSADA DELITUA
The Mobile JKN application developed by BPJS Kesehatan is intended to provide easier access to digital healthcare services for participants of the National Health Insurance program. Users' perceptions of the Mobile JKN application are considered one ...
Fakultas Kesmas, D4-Manajemen Informasi Kesehatan, INSTITUT KESEHATAN DELI HUSADA
The development of information technology in healthcare has encouraged Social Guarantee Health Administration (in Indonesia BPJS) to provide the Mobile National Health Insurance (in Indonesia Mobile JKN) application to facilitate participants in acce...
Fakultas Kesmas, S1 Kesehatan Masyarakat, INSTITUT KESEHATAN DELI HUSADA
Information technology has accelerated digital transformation in healthcare, including the use of the Mobile National Health Insurance (NHI) application. However, the digital divide still prevents some Social Guaranteed Health Administration (in Indo...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTITUT KESEHATAN DELI HUSADA
ABSTRACT The advancement of information technology in healthcare services has encouraged the Social guarantee health administration to develop the Mobile National Health Insurance application to facilitate participants in accessing various healthc...
Fakultas Kesmas, S1-Administrasi Rumah Sakit, INSTUTU KESEHATAN DELI HUSADA DELI TUA